Knowledge Base
FAQ
- Notification and AutoResponder with HIPAA Compliance
- How to remove or add HIPAA Compliance Badge on the forms?
- Do you provide a BAA for your HIPAA Compliance Plans?
- What are PII and PHI data?
- How to make sure your forms are HIPAA Compliant?
- How to create a hyperlink instead of a full form URL?
General Questions
- EmailMeForm Introduction
- EmailMeForm Introduction - New Form Manager
- What is the file size limit per upload/submission?
- What are "Users" under my account features?
- Our Maintenance Schedule
- Signing up for an Account
Billing & Accounts
- How to Add/Edit Sub Users?
- How to Change Password?
- How to Disable Facebook Login with OAuth
- Disabling Google Account Login with OAuth
- EmailMeForm Payment Options
- Resetting Monthly Submission Limits
Compliance Plan Features
- ★ How do I add Vault PCI-Certified Seal to my form?
- How to make CVV as optional field in your form?
- Allow Support Access - Compliance Users
- QR Code
- Getting Started with Vault
- How to test your Vault form and retrieve a Vault entry
Form Builder
- How to remove page counter in a form?
- How to receive images using your form?
- Survey Fields - Number Grid
- Survey Fields - Text Grid
- Adjusting form width
- Basic, Advanced, and Survey Fields
Building Forms
- How can I redirect my client to second form after filling out the first form?
- How do I add images to my forms?
- How to add formatting to captions/labels/etc using HTML tags?
- How to add instructions or read only text field on the form?
- How do I schedule (turn on/off) my form after a certain period of time (Promo Period)?
- Custom validation & text - customizing labels
Themes and Styling
- How do I add a background image to my form?
- How to make form's background transparent?
- Change reCaptcha Language
- How do I change the theme for my form?
- How do I add my own script codes?
- Linking an external CSS file
Data & Reports
- How to print a submission the way it looks online?
- How to download a form submission as PDF
- How do I password protect reports?
- Data Manager - Advanced Search
Payment Integration
- PayPal Checkout
- Accessing your PayPal Checkout Client ID and Secret Key
- Showing running total in the form without requiring an online payment
- How to correctly disable payments to my form?
- PayPal Standard - Testing under SandBox Mode
- PayPal Website Payments Pro - How to obtain your API credentials
3rd Party Integrations
- Getting started with Zapier integrations
- How to embed Google Calendar
- How to embed YouCanBook.me calendar?
- How to integrate your form with Google Sheets
- Facebook - How to change the name and/or the image of the EmailMeForm Tab
- Dropbox
Notifications Management
- ★ Advanced Printing for Form Submissions
- How to receive form submission in CSV format in email?
- How to setup Autoresponder for multiple emails?
- One Click View Entry
- Adding a link to your autoresponder
- Use the Autoresponder feature to send a custom Email Notification
Form Manager
- How to Delete and Manage Form Labels
- How to delete old forms from the Form Manager
- How to view the number of entries and form views during a time period? (Usage Feature)
- Adding a label to a single form or multiple forms
- How can I sort my forms based on a particular criteria?
- How do I search by Title, Label, or Recipient Email?
MFA (Multi-factor authentication)
- Setting up Authy in multiple devices
- Google Authenticator - Transfer your MFA Tokens to your new phone
- MFA - Don't have a mobile phone? Try - Alternative solution web app with Authy!
- How to restore your MFA tokens after switching to a new phone
- How to setup MFA when you don't have access to a mobile authentication app (desktop alternative)
- How to Set Up MFA with your Vault Enabled Account