Knowledge Base
FAQ
- Update form files after Migrating HTTP form to HTTPS (Secured) Forms
- Adding Facebook Tracking Pixel to a Form
- How do I update form images to https secure connection?
- How do I update my theme files to a secure https connection?
- General Data Protection Regulation (GDPR)
- Unsupported reCaptcha and Captcha warning
General Questions
- What are "Users" under my account features?
- EmailMeForm Introduction
- EmailMeForm Introduction - New Form Manager
- Signing up for an Account
- Logging in to EmailMeForm
- Retrieving a Lost Password
Billing & Accounts
- How to Add/Edit Sub Users?
- How to Change Password?
- How to Disable Facebook Login with OAuth
- Disabling Google Account Login with OAuth
- EmailMeForm Payment Options
- Resetting Monthly Submission Limits
Form Builder
- Survey Fields - Number Grid
- Survey Fields - Text Grid
- Adjusting form width
- Basic, Advanced, and Survey Fields
- Add, Edit, Delete, Copy, Move Fields
- Basic Fields
Building Forms
- How can I redirect my client to second form after filling out the first form?
- How do I add images to my forms?
- How to add formatting to captions/labels/etc using HTML tags?
- How to add instructions or read only text field on the form?
- How do I schedule (turn on/off) my form after a certain period of time (Promo Period)?
- Custom validation & text - customizing labels
Themes and Styling
- How do I add a background image to my form?
- How to make form's background transparent?
- Change reCaptcha Language
- How do I change the theme for my form?
- How do I add my own script codes?
- Linking an external CSS file
Data & Reports
- How to print a submission the way it looks online?
- How to download a form submission as PDF
- How do I password protect reports?
- Data Manager - Advanced Search
Payment Integration
- How to correctly disable payments to my form?
- PayPal Standard - Testing under SandBox Mode
- PayPal Website Payments Pro - How to obtain your API credentials
- PayPal Standard - Fixed Price - Edit Item Description (From Base Price)
- Setting up Authorize.net
- Setting up PayPal Web sites Payments Pro
3rd Party Integrations
- How to embed Google Calendar
- How to embed YouCanBook.me calendar?
- How to integrate your form with Google Sheets
- Facebook - How to change the name and/or the image of the EmailMeForm Tab
- Dropbox
- WebHooks
Notifications Management
- Use the Autoresponder feature to send a custom Email Notification
- Using Form Rules (Logic) to determine who should get the submission notification
- Dynamic Tokens
- How do I get notified via text when a user submits a form?
- Setting up form response emails to admins (Notifications)
- Setting up an automatic response to users (Autoresponder)
Form Manager
- How to Delete and Manage Form Labels
- How to delete old forms from the Form Manager
- How to view the number of entries and form views during a time period? (Usage Feature)
- Adding a label to a single form or multiple forms
- How can I sort my forms based on a particular criteria?
- How do I search by Title, Label, or Recipient Email?
MFA (Multi-factor authentication)
- How to restore your MFA tokens after switching to a new phone
- How to setup MFA when you don't have access to a mobile authentication app
- How to Set Up MFA with your Vault Enabled Account
- App options for MFA with EmailMeForm
- How to authenticate once the MFA is enabled
- How to use your MFA recovery codes (When you lose your phone)