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EmailMeForm deprecated Transport Layer Security (TLS) 1.0 Encryption Support

EmailMeForm no longer provides support for products and services that rely on the Transport Layer Security (TLS) 1.0 encryption protocol.

 TLS stands for “Transport Layer Security.” It is a protocol that provides privacy and data integrity between two communicating applications. It’s the most widely deployed security protocol used today.  EmailMeForm required an upgrade to TLS 1.1 or higher to align with industry best practices and deprecated earlier versions of the TLS protocol.  

This means anyone using browsers, 3rd-party applications, and EmailMeForm applications that do not support TLS 1.1 or 1.2 will NOT be able to access EmailMeForm.  


To minimize the impact on your business, please review the following:

What do I need to do?

  • Users need to ensure they're using a compliant version of applications and browsers before the deprecation of TLS 1.0 in order to avoid issues using EmailMeForm services like accessing the form builder, viewing and completing forms and surveys.

  • Using non-compliant versions of applications and browsers after the deprecation of TLS 1.0 will result in issues and may require manually updating of applications. 

Non-compliant browsers will not be able to negotiate TLS 1.1 and will be unable to access the EmailMeForm platform.  Embedded and EmailMeForm hosted forms and surveys may also be impacted by this update if your forms and surveys are being accessed by users on older browsers.


TLS 1.1+ Compliant Browsers

To ensure that you are TLS 1.1+ compliant and can continue to access EmailMeForm, make sure your browsers are updated to these minimum versions below


TLS 1.1

TLS 1.2









ESR 31.0–31.2+


ESR 31.0–31.2+

Internet Explorer




All Versions

All Versions


What is TLS?

  • TLS stands for “Transport Layer Security" and is a widely deployed security protocol that is used to securely exchange data over a network. TLS ensures that a connection to a remote endpoint is the intended endpoint through encryption and endpoint identity verification. The versions of TLS, to date, are TLS 1.0, 1.1 and 1.2.


Why is TLS 1.0 being disabled?

  • EmailMeForm is requiring an upgrade to TLS 1.1 or higher in order to align with industry best practices for security and data integrity. EmailMeForm is focused on continually helping our customers improve their security by using the latest security protocols.

  • For more information on the global effort to remove support for TLS 1.0, please reference this article from the PCI Security Standards Council.


What happens after TLS 1.0 is disabled?

  • Any users using non-compliant versions of applications and browsers after TLS is disabled will see issues. 

  • Users are required to upgrade their browser to a version that supports TLS 1.1 or higher. Most modern browsers support TLS 1.1 and 1.2. To determine whether your browser supports TLS 1.1 or higher, go here.

  • Anyone using 3rd-party applications that do not support TLS 1.1 or higher must upgrade those applications. Developers of such 3rd-party applications also must upgrade their applications to support TLS 1.1 or higher.

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