Online form builder and survey software
FAQ
General Questions
Billing & Accounts
Compliance Plan Features
- ★ How do I add Vault PCI-Certified Seal to my form?
- Getting Started with Vault
- How to test your Vault form and retrieve a Vault entry
- What is the difference between Regular and Vault Sub-Users?
- How to to delete SAD from Credit Card submission
- How to delete Credit Card Entries in Vault (make entry inactive)
Form Builder
Building Forms
- How can I redirect my client to second form after filling out the first form?
- How do I add images to my forms?
- How to add formatting to captions/labels/etc using HTML tags?
- How to add instructions or read only text field on the form?
- How do I schedule (turn on/off) my form after a certain period of time (Promo Period)?
- Custom validation & text - customizing labels See all 17 articles
Themes and Styling
Data & Reports
Payment Integration
- How to correctly disable payments to my form?
- PayPal Standard - Testing under SandBox Mode
- PayPal Website Payments Pro - How to obtain your API credentials
- PayPal Standard - Fixed Price - Edit Item Description (From Base Price)
- Setting up Authorize.net
- Setting up PayPal Web sites Payments Pro See all 7 articles
3rd Party Integrations
Notifications Management
- Adding a link to your autoresponder
- Use the Autoresponder feature to send a custom Email Notification
- Using Form Rules (Logic) to determine who should get the submission notification
- Dynamic Tokens
- How do I get notified via text when a user submits a form?
- Setting up form response emails to admins (Notifications) See all 7 articles
Form Manager
- How to Delete and Manage Form Labels
- How to delete old forms from the Form Manager
- How to view the number of entries and form views during a time period? (Usage Feature)
- Adding a label to a single form or multiple forms
- How can I sort my forms based on a particular criteria?
- How do I search by Title, Label, or Recipient Email?
MFA (Multi-factor authentication)
- Google Authenticator - Transfer your MFA Tokens to your new phone
- MFA - Don't have a mobile phone? Try - Alternative solution web app with Authy!
- How to restore your MFA tokens after switching to a new phone
- How to setup MFA when you don't have access to a mobile authentication app (desktop alternative)
- How to Set Up MFA with your Vault Enabled Account
- App options for MFA with EmailMeForm See all 8 articles